Introduction

Welcome to Euviss (“we,” “us,” “our”). We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.euviss.com/ (the “Site”) and use our e-Visa and travel documentation services (the “Services”).

By using our Site and Services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our Services.

Information We Collect

We collect personal information that you provide to us to process your e-Visa application. The types of information we collect are extensive due to the nature of government visa requirements.

a) Personal Identifiable Information (PII): This is information you voluntarily provide when filling out your application, such as:

  • Full Name, Gender, and Date of Birth
  • Contact Information: Email address, phone number, and mailing address.
  • Passport Details: Passport number, nationality, date of issue, date of expiry, and place of issue.
  • Travel Itinerary: Flight details, dates of travel, and accommodation details.
  • Personal and Family Information: Marital status, occupation, and, if required by the specific visa, details of your parents or spouse.

b) Supporting Documentation: To process your application, we must collect digital copies of sensitive documents, which may include:

  • Your passport’s biographical page.
  • A recent passport-style photograph.
  • Proof of accommodation (hotel bookings).
  • Proof of onward travel (flight tickets).
  • Any other documents required by the specific government (e.g., bank statements, letters of invitation).

c) Payment Information: When you pay for our Services, your payment data (e.g., credit card number, CVC) is processed by our secure third-party payment processor. We do not store or have full access to your credit card information on our servers.

d) Automatically Collected Data: When you visit our Site, we may automatically collect technical information, such as your IP address, browser type, operating system, and pages visited, to improve our website and services.

How We Use Your Information

We use the information we collect strictly for the following purposes:

  • To Process Your e-Visa Application: The primary use of your data is to complete your application and submit it to the relevant government authorities for approval.
  • To Communicate With You: To send you transaction confirmations, application status updates, and responses to your inquiries.
  • To Process Payments: To charge you for the Services requested.
  • To Comply with the Law: To meet legal and regulatory requirements.
  • To Improve Our Services: To analyze website usage and improve the user experience.

How We Share Your Information

Your data is shared only when necessary to provide our Services.

  • With Government Authorities: The core of our Service is submitting your application. To do this, we must share your personal information and supporting documents with the specific government, embassy, or consulate responsible for issuing the e-Visa you are applying for. We have no control over how your data is handled or processed by these government entities once submitted.
  • With Third-Party Service Providers: We may share information with trusted third parties who perform services for us, such as payment processing, data hosting (cloud servers), and customer support. These providers are contractually obligated to protect your data.
  • For Legal Reasons: We may disclose your information if required by law, in response to a subpoena, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of our company, our users, or the public.

Data Security

We implement administrative, technical, and physical security measures to protect your personal information. This includes:

  • SSL Encryption: All data transmitted to and from our Site is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Only authorized personnel with a legitimate need can access your personal data.
  • Secure Storage: Your data is stored on secure servers, and sensitive information like passport copies is encrypted at rest.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including processing your visa application and for a reasonable period afterward for our internal records, or as required by law. After this period, your personal data will be securely deleted.

Your Data Rights

Depending on your geographic location, you may have certain rights regarding your personal data:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure (Deletion): You can request that we delete your personal information, subject to certain legal exceptions (e.g., if we have already submitted it to a government).

To exercise these rights, please contact us at the email address below.

Cookies and Tracking

Our Site uses “cookies” (small text files) to enhance your user experience, such as remembering your login details or application progress. You can instruct your browser to refuse all cookies, but some parts of our Site may not function properly.

Children’s Privacy

Our Services are not directed at children under the age of 18. However, we will process the data of minors when it is part of a visa application (e.g., a family application). In such cases, the application must be submitted by a parent or legal guardian, who provides the necessary consent on behalf of the minor.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Website: https://www.euviss.com/